Custom Software and Portal

Why Generic Monitoring Tools Fall Short

Most network monitoring platforms are built around SNMP polling and standardised dashboards. They can tell you that a port is up or down, but they know nothing about SpeedFusion tunnel health, WAN smoothing configurations, cellular signal quality across multiple SIM slots, or the specific failover logic that makes Peplink routers so capable.

InControl2 is a powerful platform on its own. It provides centralised management, firmware control, group policies and real-time status for every device in your fleet. But it is a management tool, not a business integration tool. It does not generate branded PDF reports for your clients. It does not push alerts to your Slack channels when a specific site drops below a throughput threshold. It does not automatically provision a new device into the correct group, apply a template configuration and notify your operations team.

That gap between what InControl2 provides and what your organisation actually needs is where our custom software work begins. We build the connective tissue between Peplink infrastructure and the rest of your business.

Automated Device Provisioning

When you manage dozens or hundreds of Peplink devices, manual provisioning becomes a bottleneck. Each new router needs to be added to InControl2, assigned to the correct organisation and group, given the right configuration template and tested. For managed service providers handling multiple client accounts, this process multiplies quickly.

We build automated provisioning systems that reduce this to a single action. When a new device is registered in InControl2 (either by serial number entry or by the device phoning home for the first time), our software detects it, looks up the customer record in your business system, assigns the device to the correct InControl2 group, applies the appropriate configuration template, and notifies your operations team that the device is ready. The entire process takes seconds rather than the twenty or thirty minutes of manual configuration.

This automation extends to ongoing lifecycle management. When a device needs replacing, the new unit inherits the configuration of the old one. When a customer changes their service tier, the configuration template updates across all their devices. When a contract ends, devices are cleanly decommissioned and removed from their group.

For organisations operating across multiple time zones, automated provisioning means that devices can be deployed by local field engineers without requiring your network team to be awake and available. The system handles the configuration; the engineer just connects the hardware.

White-label Portals for MSPs and Resellers

If you are a managed service provider or Peplink reseller, you need to present a professional, branded experience to your customers. Giving them direct access to InControl2 reveals your management infrastructure, exposes the Peplink branding, and creates confusion about where to go for support.

We build white-label portals that sit in front of InControl2 and present your brand to your customers. Your logo, your domain, your colour scheme. The portal pulls data from InControl2 via the API, but your customers never see InControl2 itself. They see your portal, with your branding, showing their network status.

Multi-tenancy is built in from the start. Each customer sees only their own devices and data. Your operations team sees the full picture across all customers. Role-based access control means you can give a customer's IT manager full visibility while restricting their field engineers to a read-only view of specific sites.

We also build partner-facing dashboards for MSPs who need to track SLA performance, generate monthly client reports, and manage their entire Peplink estate from a single pane of glass. These dashboards aggregate data across all customer organisations, highlight devices approaching warranty expiry, flag firmware versions that need updating, and surface trends in bandwidth usage that might indicate a customer is outgrowing their current hardware.