Our services

Six Services. One Goal.

We build, configure and manage Peplink connectivity infrastructure for organisations that cannot tolerate downtime. Every service is delivered by certified engineers who work with Peplink hardware daily.

Peplink deployment

From Site Survey to Handover

Every deployment starts with understanding what the network actually needs to do. Physical site surveys, RF assessments, cable route mapping and mounting position identification happen before any hardware is ordered. The result is a deployment plan that accounts for the building, the environment and the operational requirements, not a generic spec sheet.

Hardware selection follows the survey. The Peplink range is broad, and picking the right device for each role matters. A Balance router at a head office serves a very different purpose to a MAX Transit in a broadcast van or an HD2 on a construction site. We spec each device based on throughput requirements, WAN types, cellular band coverage and the number of SpeedFusion peers it needs to support. If an existing device can be repurposed, we will tell you.

Installation covers rack mounting or enclosure fitting, antenna placement, cabling, power, configuration upload and integration with the existing network. Every device is commissioned on site, throughput tested across all WAN links, and the client walks through the InControl2 dashboard before we leave. You get a full handover document covering topology, credentials, configuration rationale and escalation contacts. Single router for a branch office or phased rollout across 200 sites, the process stays the same. Only the project plan changes.

  • Physical site surveys and RF assessment
  • Hardware selection from the full Peplink range (Balance, MAX, HD series)
  • Professional rack and enclosure installation
  • Antenna placement and cellular optimisation
  • Configuration, commissioning and throughput verification
  • Handover documentation and InControl2 onboarding
  • Multi-site rollout project management
Plan Your Deployment
SpeedFusion configuration

The Bit That Makes Peplink More Than a Router

SpeedFusion is what separates Peplink from every other router manufacturer. It bonds multiple WAN connections into a single, resilient tunnel. If one link drops, traffic continues over the remaining links with no interruption. If packet loss spikes on a cellular connection, forward error correction fills the gaps before the application notices. This is not simple failover. It is genuine multi-link aggregation at the packet level.

Configuration covers every topology: site-to-site PepVPN tunnels between offices, SpeedFusion Cloud for rapid deployment without dedicated infrastructure, and FusionHub virtual appliances running on AWS, Azure or bare metal for full control of the tunnel endpoint. Each configuration is tuned for the specific use case. A broadcast crew sending live video needs WAN smoothing and FEC prioritised differently from an office running VoIP and cloud applications. Profiles are set, tested under load and every parameter documented.

Getting SpeedFusion right requires understanding the interaction between bonding algorithms, WAN weighting, traffic routing rules and the capabilities of each endpoint device. A misconfigured tunnel still works, but it wastes bandwidth, adds latency or fails to protect the traffic that matters most. After configuring SpeedFusion daily across dozens of production networks, our engineering team knows which settings actually matter and which ones can safely stay at default.

  • WAN bonding, hot failover and load balancing
  • WAN smoothing and forward error correction (FEC)
  • PepVPN site-to-site tunnel configuration
  • SpeedFusion Cloud setup and management
  • FusionHub virtual appliance deployment (AWS, Azure, on-premise)
  • Traffic routing, QoS and bandwidth priority rules
  • Performance testing under real-world load conditions
Configure SpeedFusion
SRC DST 4G FIBRE 5G BONDED
Network design

Architecture for Connectivity That Cannot Fail

Network design is where the most time is spent before any hardware is purchased. A poorly designed network will cause problems for years regardless of how good the equipment is. Start with the operational requirements: what applications run across the network, what throughput they need, what latency they can tolerate and what happens to the business when connectivity is lost. Those questions determine the architecture. Hardware selection comes after.

Designs integrate multiple transport types. Fibre, FTTP, Ethernet leased lines, bonded FTTC, 4G, 5G, Starlink, VSAT and private microwave links all have a place depending on availability, cost and the level of redundancy required. Peplink is at the centre because the hardware supports every combination of these transports in a single device, with SpeedFusion bonding them into one resilient path. But the design thinking is vendor-agnostic. If a site needs a managed switch layer, structured cabling or integration with a third-party firewall, those elements appear in the design documentation.

Every design we produce includes a full network diagram, a bill of materials, a redundancy analysis (what happens when link A fails, when link B fails, when both fail simultaneously), estimated throughput figures per site and a phased implementation plan. For multi-site organisations, we design hub-and-spoke or full-mesh topologies depending on inter-site traffic patterns. We also plan the InControl2 group structure so that ongoing management is straightforward from day one. The design document becomes the reference for the deployment team, the managed services team and the client's own IT staff.

  • Full network architecture documentation
  • Redundancy analysis and failover planning
  • Bandwidth aggregation across cellular, satellite and fixed-line
  • Hub-and-spoke and full-mesh topology design
  • Bill of materials and phased rollout planning
  • Integration with third-party switches, firewalls and access points
  • InControl2 group structure and management hierarchy
Design Your Network
HUB SITE A SITE B SITE C SITE D
Managed services

Keep the Network Running Without Hiring a Team

A well-deployed Peplink network is reliable by design, but it still needs attention. Firmware updates need testing and scheduling. Cellular carriers change band configurations. SIM data allowances need monitoring. SpeedFusion tunnel health needs watching. InControl2 generates alerts, but someone needs to act on them.

Every device is monitored through InControl2, with custom alerting thresholds set per device and per site. A cellular signal drop that would be normal at a rural construction site would trigger an immediate investigation at a data centre. Firmware schedules balance new features against stability, and firmware is tested on non-critical devices before rolling out to production infrastructure. Monthly performance reports cover uptime, throughput trends, cellular signal quality, failover events and any tickets raised.

When something does go wrong, direct access to every managed device through InControl2 remote web admin and SSH means most issues are resolved remotely within the hour. For hardware faults, replacement shipments are coordinated and an engineer dispatched to site if needed. The result: a fully staffed network operations team without the overhead of employing one. No re-explaining your topology every time you ring. We already know it.

  • 24/7 InControl2 monitoring with custom alert thresholds
  • Firmware lifecycle management and staged rollouts
  • Monthly performance reporting (uptime, throughput, failover events)
  • Proactive fault detection and remote resolution
  • SIM and data usage monitoring
  • SpeedFusion tunnel health and optimisation
  • Hardware replacement coordination and on-site dispatch
Explore Managed Services
Custom software and portal

Built by Engineers Who Understand the Peplink API

InControl2 is a capable platform, but it was designed to manage devices, not to run your business. Customer-facing portals showing uptime and bandwidth by site, internal dashboards mapping every device with real-time throughput overlays, automated provisioning that configures a new device the moment it comes online; these require custom software built around the Peplink API.

Our development team builds these tools because our engineering team uses them. Integrations that pull live data from InControl2, process it and present it in formats that make sense to operations managers, finance teams and end customers. Automated workflows that detect a new device, apply the correct configuration template, assign it to the right group, notify the project manager and update the asset register, all without human intervention.

The technology stack varies by project: web applications, REST APIs, background workers, webhook receivers, mobile-friendly dashboards. What stays consistent is deep understanding of the Peplink ecosystem. The quirks of the InControl2 API, which endpoints are rate-limited, which data is eventually consistent, which fields behave differently between firmware versions. That knowledge saves weeks of development time compared to a generic software house learning the API from scratch.

  • Customer-facing portals with per-site uptime and throughput data
  • Internal operations dashboards with live device mapping
  • Automated device provisioning and configuration templating
  • InControl2 API integrations and data pipelines
  • Webhook-driven event processing and alerting
  • Asset management and reporting automation
  • White-label portal solutions for MSPs and integrators
Discuss Your Portal
API IC2 PORTAL ASSETS
Training

From Zero to Deployment-Ready

Peplink hardware is well-engineered, but the configuration options are deep. SpeedFusion alone has dozens of parameters that interact in ways that are not obvious from the documentation. A new user can spend weeks working through WAN management, VLAN tagging, firewall rules, content blocking and InControl2 group policies by trial and error. Our training programme compresses that learning curve into structured, hands-on sessions delivered by engineers who configure these devices for production environments every week.

Training runs at multiple levels. For IT teams taking ownership of a new Peplink deployment: device management, basic SpeedFusion configuration, InControl2 navigation and day-to-day monitoring. For MSPs and integrators building a Peplink practice: advanced SpeedFusion tuning, multi-site design patterns, FusionHub deployment, API automation and the commercial aspects of selling Peplink solutions. For certification candidates: PCE (Peplink Certified Engineer) exam preparation.

Training can be delivered remotely via video with shared lab access, or on-site at your premises with physical hardware. Each session includes practical exercises on real Peplink devices, not simulators. Delegates leave with working configurations they built themselves, reference documentation and direct access to our engineering team for follow-up questions. We also run periodic open training days for individuals or small teams who do not need a private session. Group bookings for six or more delegates receive discounted rates.

  • Introductory Peplink device management and InControl2
  • SpeedFusion configuration and troubleshooting
  • Advanced multi-site design and FusionHub deployment
  • PCE (Peplink Certified Engineer) exam preparation
  • API and automation for MSPs and integrators
  • Remote sessions with shared lab access or on-site delivery
  • Hands-on exercises with real Peplink hardware
Book Training
PCE CERT

Not Sure Which Service Fits?

Most of our clients use more than one. A deployment project leads to a managed services contract. A training engagement leads to an internal team that handles day-to-day operations while we focus on design and SpeedFusion tuning. A quick call is usually enough to work out where we would be most useful. No obligation, no pressure. We have been doing this long enough to know that honest conversations lead to better projects.

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