Peplink Handbook
Step by step guides for the setup and troubleshooting questions we hear most from Peplink and Pepwave owners, written by our engineering team.
Seven guides so far, covering the issues our engineering team is asked about most often. More are added as they come up.
Factory Reset
Clear a Peplink or Pepwave device back to its default configuration using the reset button, the web admin interface or InControl2.
Read the guide →Check Hardware Version
Find the hardware revision of a Peplink or Pepwave device using the web admin, the printed label or InControl2.
Read the guide →No SIM Card Detected
Fix a Peplink or Pepwave router that will not detect an inserted SIM, covering seating, slot assignment and carrier locks.
Read the guide →Reset Admin Password
Recover a forgotten Peplink or Pepwave admin password using the soft reset button, without wiping the configuration.
Read the guide →Port Forwarding Not Working
A troubleshooting checklist for port forwarding faults on Peplink and Pepwave routers, covering NAT mode and firewall rules.
Read the guide →WAN Failover Setup
Configure basic priority based WAN failover on a Peplink router, including health checks and recovery behaviour.
Read the guide →Prioritise Primary WAN in SpeedFusion
How WAN Connection Priority works inside a SpeedFusion profile, and how to set a primary WAN with backup WANs.
Read the guide →Not finding what you need, or dealing with something more involved? Our engineering team can help directly.