[vc_row full_width=”stretch_row” css=”.vc_custom_1542212977885{padding-top: 80px !important;padding-bottom: 80px !important;}”][vc_column][vc_custom_heading text=”Tailored IT support solutions” font_container=”tag:h1|font_size:36px|text_align:center|color:%23484848|line_height:1″ use_theme_fonts=”yes” css_animation=”none” letter_spacing=”-2″][vc_column_text css_animation=”none”]
The Tech Factory can offer your business an IT service tailored to your specific needs. This could be basic support service to let you know about current potential problems or our comprehensive fully managed support solutions.
[/vc_column_text][vc_single_image image=”9552″ img_size=”500×300″ alignment=”center” css_animation=”appear” css=”.vc_custom_1551871728291{padding-top: 20px !important;padding-bottom: 20px !important;}”][vc_column_text css_animation=”fadeInUp”]
Our comprehensive support is…
[/vc_column_text][vc_row_inner css=”.vc_custom_1461071363896{padding-right: 100px !important;padding-left: 100px !important;}”][vc_column_inner width=”1/3″][vc_icon type=”linecons” icon_linecons=”vc_li vc_li-search” color=”custom” size=”lg” align=”center” css_animation=”appear” custom_color=”#f4931b” css=”.vc_custom_1542109548696{margin-bottom: 0px !important;}”][vc_empty_space height=”15px”][vc_custom_heading text=”Proactive” font_container=”tag:h2|font_size:17px|text_align:center|color:%23494949|line_height:1″ use_theme_fonts=”yes” css=”.vc_custom_1542109389471{padding-bottom: 5px !important;}”][vc_column_text]
Identifying problems
before they happen.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_icon type=”linecons” icon_linecons=”vc_li vc_li-lock” color=”custom” size=”lg” align=”center” css_animation=”appear” custom_color=”#f4931b” css=”.vc_custom_1542109157878{margin-bottom: 0px !important;}”][vc_empty_space height=”15px”][vc_custom_heading text=”Preventative” font_container=”tag:h2|font_size:17px|text_align:center|color:%23494949|line_height:1″ use_theme_fonts=”yes” css=”.vc_custom_1542109399832{padding-bottom: 5px !important;}”][vc_column_text]
Preventing problems from
occurring or re-occurring.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_icon type=”linecons” icon_linecons=”vc_li vc_li-settings” color=”custom” size=”lg” align=”center” css_animation=”appear” custom_color=”#f4931b” css=”.vc_custom_1542109278148{margin-bottom: 0px !important;}”][vc_empty_space height=”15px”][vc_custom_heading text=”Fully Managed” font_container=”tag:h2|font_size:17px|text_align:center|color:%23494949|line_height:1″ use_theme_fonts=”yes” css=”.vc_custom_1542109409561{padding-bottom: 5px !important;}”][vc_column_text]
Actively maintained
to save you time.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1542189720485{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 80px !important;padding-bottom: 30px !important;background-color: #f9f9f9 !important;}”][vc_column][vc_custom_heading text=”What do we offer?” font_container=”tag:h2|font_size:36px|text_align:center|color:%23484848|line_height:1″ use_theme_fonts=”yes” letter_spacing=”-2″][vc_column_text css_animation=”none”]
We offer you this proactive, preventative and fully managed support to you so that we can find and fix problems before you even know about them.
This effectively minimises your downtime and more importantly saves you time and money by providing a reliable effective IT system.
If a problem cannot be detected by us before you can identify it yourself, we are available to call, message or email, providing you have a support contract. We aim to solve any problems you may have as quickly and effectively as possible.
[/vc_column_text][vc_row_inner css=”.vc_custom_1542126011990{padding-top: 50px !important;}”][vc_column_inner width=”1/5″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-9″][vc_custom_heading text=”Problem found or reported” font_container=”tag:h2|font_size:15px|text_align:center|color:%23494949|line_height:1″ use_theme_fonts=”yes” css_animation=”left-to-right” css=”.vc_custom_1542126929546{padding-bottom: 5px !important;}”][vc_column_text css_animation=”left-to-right”]
You find a problem on your device that is stopping you from being able to work. You report the problem to us via call, message or email.
[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/5″ offset=”vc_col-lg-1 vc_col-md-1 vc_col-xs-3″][vc_icon icon_fontawesome=”fa fa-long-arrow-right” color=”custom” background_style=”rounded” size=”xl” align=”center” css_animation=”left-to-right” custom_color=”#f4931b”][/vc_column_inner][vc_column_inner width=”1/5″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-9″][vc_custom_heading text=”Identifying the issue” font_container=”tag:h2|font_size:15px|text_align:center|color:%23494949|line_height:1″ use_theme_fonts=”yes” css_animation=”left-to-right” css=”.vc_custom_1542127068398{padding-bottom: 5px !important;}”][vc_column_text css_animation=”left-to-right”]
We listen to your problem, take note and try to determine what the issue is. If it can be fixed there and then, we will do so.
[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/5″ offset=”vc_col-lg-1 vc_col-md-1 vc_col-xs-3″][vc_icon icon_fontawesome=”fa fa-long-arrow-right” color=”custom” background_style=”rounded” size=”xl” align=”center” css_animation=”left-to-right” custom_color=”#f4931b”][/vc_column_inner][vc_column_inner width=”1/5″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-9″][vc_custom_heading text=”Testing and solution” font_container=”tag:h2|font_size:15px|text_align:center|color:%23494949|line_height:1″ use_theme_fonts=”yes” css_animation=”left-to-right” css=”.vc_custom_1542127095904{padding-bottom: 5px !important;}”][vc_column_text css_animation=”left-to-right”]
We will implement a solution for your reported issue and then test it to see if it has repaired your device appropriately.
[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces” equal_height=”yes” content_placement=”middle” css=”.vc_custom_1461141791350{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;}”][vc_column css=”.vc_custom_1461141869307{padding-top: 0px !important;}”][vc_row_inner css=”.vc_custom_1461141765565{margin-top: 0px !important;padding-top: 0px !important;}”][vc_column_inner css=”.vc_custom_1542196968500{padding-top: 90px !important;padding-bottom: 90px !important;background-image: url(https://thetechfactory.co.uk/wp-content/uploads/2018/11/ContactBanner.png?id=9566) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_custom_heading text=”Contact Us” font_container=”tag:h2|font_size:32px|text_align:center|color:%23ffffff” use_theme_fonts=”yes” letter_spacing=”-1″ css=”.vc_custom_1542189282457{margin-bottom: 20px !important;}”][vc_column_text]
Need to know more or have a question?
Interested in a support contract with us?
Contact us by using the information you can find on the linked page below.
[/vc_column_text][vc_btn title=”Contact Us” style=”flat” shape=”round” color=”default” size=”xs” align=”center” link=”url:http%3A%2F%2Fthetechfactory.co.uk%2Fcontact-us%2F|||”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]